Refund & Returns Policy

Effective Date: June 1, 2026

At Liquid Co., customer satisfaction is important to us. If you’re not completely satisfied with your purchase, we’re here to help.

Return Eligibility

Returns are accepted within 30 days of the delivery date.

Returned products must:

For hygiene and safety reasons, the following items cannot be returned once opened or used:

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

We will review your request and provide an appropriate resolution.

After receiving and inspecting your returned item:

You’ll receive an email confirming the inspection.
Approved refunds will be issued to your original payment method.
Refunds generally appear within 5–10 business days, depending on your financial institution.

If the return is due to:

Liquid Co. will cover return shipping costs.

For all other approved returns, customers are responsible for return shipping expenses.

If inventory is available, we may exchange products for:

Orders may be canceled before shipment.

Orders that have already shipped cannot be canceled but may qualify for return according to this policy.

Liquid Co.

1050 Country Club Rd, PO Box 71
Woodstock, IL 60098
United States

Phone: +1 (815) 846-5096